Felton Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Give us a call:(831) 335-5332
5

We were very happy with your service and the fact you make it possible to wait for our cars and the service was timely done to our satisfaction

5

Your team always does their best to accomodate my needs. Chris is especially helpful, I'm always happy when he answers the phone. Thank you.

4.5

I am so happy to have this service so close to home and feel like my car is always in the best of working order. Everyone at Ernie's is so wonderful. Thanks for being there for us.

5

Excellent and prompt service.

4.5

I've been using Ernie's for over 10 yrs. Never had a problem with their service. Everyone is always helpful and friendly.

5

Very friendly, and prompt service even without an appointment, and the staff is very knowledgeable, Henri.

5

Don't know where the bad reviews came from but I recently had a great experience. Heading out on a trip to FL, in the RV at 11:00pm the engine overheated and we were stuck on the side of the road. Ernies was the closest tow shop and that late at night I really didn't have a choice. The guys at Ernies were extremely accommodating (even offered at no charge to dispatch , 2 vehicles - one for the tow of the RV and another for the occupants), very helpful and very reasonable. $150 got my 32' RV back to their shop. The driver, understanding we had a lot of stuff in the RV took his time going over railroad tracks, etc. The next morning the guys got the RV in the shop right away, checked it out and I had it on the road by noon the same day. I had not checked the level of radiator fluid before the trip ( in a hurry) and didn't realize I was, well, out of fluid. I didn't know this until after speaking with Chris the service manager when he told me all the radiator fluid was mysteriously gone. They could have easily jacked up the repairs - water pump, thermostat, hoses, etc, but they didn't. They put fresh radiator fluid in it, pressure tested it, found a small leak fixed literally by tightening a hose clamp and got me on my way. Based on my experience I would recommend these guys highly. Pretty sure they haven't been in business for 50 years by screwing people. Just sayin.

5

I have had my car serviced at the service station at Ernie's on two separate occasions now. Both times that I had work done, I was very impressed. After dropping my car off in the morning, the service manager used his personal vehicle to take me to work, and pick me up again when my car was finished being worked on. Each time my car was in for service, it was left very clean. The pride and workmanship that they put into keeping their shop and their tow trucks looking good are also reflected in their workmanship on my personal car.

5

I have never had a problem with Ernie's. They do good work. They are honest and they offer competitive rates. Everyone who works there seems to be about as normal as they come which helps me out because I don't know too much about cars.... which means they don't treat me like and idiot. I would recommend them to anyone.

5

On my way home from a funeral the other day I noticed my muffler making a ton of noise. Do not be misled by my use of a car part noun. "Muffler" is about the only part on a car I can name! I pulled into Ernie's and, even though they were busy, in less than 5 minutes they had my car on a lift and a mechanic noticed my heat shield was bent. He fixed it and I was on the road again NO CHARGE.....in 15 minutes all together. In this day and age, when it can be hard to trust business people, it is so gratifying to know there is a famiy run business you can trust!!! I LOVE ERNIE"S!!!